Privacy Policy — pak799

This Privacy Policy ("Policy") describes how pak799 ("we", "us", "our"), operating the website at pak799.cam (the "Site"), collects, processes, stores and protects information relating to visitors and users of the Site. This Policy applies to all users regardless of geographic location, with particular relevance to Pakistani users who form our primary audience.

pak799 is an independent, English-language information and guide platform focused on online sports betting, live casino, cricket, PSL, payment overviews and responsible gambling education. We are not a gambling operator, we do not hold player accounts, we do not process financial transactions and we do not require user registration to access any content on the Site.

This Policy is incorporated by reference into our Terms & Conditions and should be read alongside them. By continuing to use the Site, you acknowledge that you have read and understood the data practices described in this Policy.

The following definitions apply throughout this Privacy Policy:

• "Personal Data" means any information that relates to an identified or identifiable natural person. This includes, but is not limited to, IP addresses, device identifiers and cookie data where such data can be linked to an individual.
• "Processing" means any operation performed on Personal Data, including collection, storage, use, transfer, deletion or any combination thereof.
• "Data Controller" means the entity that determines the purposes and means of processing Personal Data — in this case, pak799.
• "Data Processor" means a third party that processes Personal Data on behalf of the Data Controller, subject to the Controller's instructions and appropriate contractual protections.
• "Cookies" means small text files placed on a user's device by a website during a browsing session or for longer-term use, as described further in Section 6.
• "Analytics Data" means aggregated, primarily non-personal data relating to how users interact with the Site — including pages visited, session duration, geographic region and device/browser type.
• "User" / "You" means any natural person who accesses or uses the Site in any capacity.

As an information-only platform that does not require user registration, pak799 collects a limited and defined set of data categories. The following table summarises what we collect and why:

pak799 collects data through the following mechanisms:

4.1 Automatic Collection

When you visit pak799.cam, our web server and analytics systems automatically log certain technical information about your visit. This includes your IP address, browser type and version, operating system, referring URL, pages accessed and session timestamps. This data is collected automatically as part of standard web server operation and is necessary for the Site's technical functionality and security.

4.2 Cookies and Similar Technologies

pak799 uses cookies and similar tracking technologies to enhance site functionality and collect aggregate analytics. Detailed information on how we use cookies, what types we deploy and how you can manage or disable them is set out in Section 6 of this Policy.

4.3 Voluntary User Contact

If you choose to contact pak799 by email — for example, to submit a content feedback enquiry, responsible gambling concern or general query — we will collect and process the email address and message content you provide. This data is collected solely for the purpose of responding to your enquiry and is not used for marketing.

4.4 Third-Party Analytics Services

We may use third-party analytics services to help us understand how users interact with the Site. These services collect usage data on our behalf under data processor agreements. They may use cookies and similar technologies, subject to their own privacy documentation. No personally identifiable gambling activity data is shared with analytics services.

pak799 processes Personal Data on the following lawful bases and for the following stated purposes:

• Legitimate Interests: Processing of technical and analytics data for the purposes of operating a secure, functional website, understanding how users engage with content and improving the quality and relevance of our information guides for Pakistani users. We have assessed that these legitimate interests are not overridden by users' data protection rights, given the limited and non-sensitive nature of data collected.
• Consent: Where non-essential cookies are used (such as analytics cookies beyond basic session cookies), we rely on your consent as the lawful basis. You may withdraw or adjust this consent at any time through your browser settings or cookie preference controls where available.
• Contractual or Pre-Contractual Necessity: Where you voluntarily contact us by email, processing of your contact details is necessary to respond to your enquiry.
• Legal Obligation: We may process and retain data to the extent required by applicable law, including in response to lawful requests from competent authorities.

pak799 does not process Personal Data for automated decision-making, profiling or any purpose beyond those stated in this Policy.

Cookies are small text files stored on your device by your web browser when you visit a website. pak799 uses cookies for the following categories and purposes:

6.1 Strictly Necessary Cookies

These cookies are essential for the Site to function. They enable core functionality such as page navigation, load balancing and basic security. These cookies do not collect personal data for marketing purposes and cannot be disabled without affecting Site functionality.

6.2 Analytics and Performance Cookies

We use analytics cookies to collect aggregate, anonymised information about how users navigate the Site — which pages are most visited, how long users spend on content sections such as cricket betting guides or responsible gambling pages, and which geographic regions (e.g., Karachi, Lahore, Islamabad) generate the most traffic. This data is used to improve Site content and structure. It is processed in aggregate form and is not used to identify individual users.

6.3 Preference Cookies

Preference cookies allow the Site to remember choices you make during a session — such as language display preferences. These cookies do not track your activity across other websites.

6.4 Managing Cookies

You can control and manage cookies through your browser settings. Most modern browsers allow you to refuse cookies, delete existing cookies or receive alerts before a cookie is placed. Please note that disabling cookies may affect the functionality of certain Site features. For instructions on managing cookies in your specific browser, refer to your browser's help documentation.

All data collected by pak799 is processed in accordance with the purposes stated in this Policy. We do not process Personal Data in ways that are incompatible with the original stated purpose of collection without first obtaining any required consent or establishing an alternative lawful basis.

Where we engage third-party processors — such as web hosting providers, content delivery network providers and analytics service providers — we ensure that:

• Processing agreements are in place that require processors to process data only on our instructions and in accordance with applicable data protection standards.
• Processors implement appropriate technical and organisational security measures.
• Processors do not sub-contract processing without appropriate authorisation and safeguards.

pak799 does not process, access or store any gambling-related financial data, PKR transaction records, payment method account details (such as Easypaisa or JazzCash wallet credentials) or betting history on behalf of any user. Such data exists only within the systems of the individual gambling operators users may choose to engage with independently.

pak799 does not sell, rent, trade or otherwise commercially transfer your Personal Data to third parties. We may share data in the following limited circumstances only:

8.1 Service Providers

We share data with carefully selected third-party service providers who assist us in operating the Site — including web hosting, content delivery, security monitoring and analytics. These providers process data solely on our behalf and under binding contractual obligations. They are not permitted to use your data for their own commercial purposes.

8.2 Legal Requirements

pak799 may disclose Personal Data if required to do so by applicable law, court order, regulatory authority direction or other lawful request from a government or law enforcement body with jurisdiction over our operations. We will endeavour to provide notice to affected users where legally permissible.

8.3 Business Continuity

In the event of a merger, acquisition, restructuring or sale of all or part of our business assets, Personal Data held by pak799 may be transferred to a successor entity. Users will be notified of any such transfer and the new entity's data practices via an update to this Policy.

8.4 Aggregate Analytics

We may share aggregated, fully anonymised analytics data — for example, overall traffic volumes from Pakistani cities or aggregate content engagement metrics — for editorial or research purposes. Such data contains no personally identifiable information and cannot be used to identify individual users.

pak799 retains Personal Data only for as long as is necessary to fulfil the purposes for which it was collected, or as required by applicable law. Our general retention approach is as follows:

• Server Log Data: Automatically generated server logs containing IP addresses and access timestamps are retained for a limited period for security and operational purposes, typically not exceeding 90 days, after which they are deleted or anonymised.
• Analytics Data: Aggregate analytics data is retained for up to 24 months to enable meaningful trend analysis. This data is not linked to individual identities.
• Email Enquiry Data: Contact information and message content submitted via email are retained for as long as is necessary to resolve your enquiry and for a reasonable period thereafter in case of follow-up, typically not exceeding 12 months.
• Cookie Data: Session cookies expire at the end of each browsing session. Persistent analytics cookies are retained for periods up to 12 months unless deleted by the user earlier.

Upon expiry of the relevant retention period, Personal Data is securely deleted or irreversibly anonymised. You may request early deletion of data relating to you by contacting us as described in Section 12.

Subject to applicable law and the nature of the data we hold, users have the following rights in relation to their Personal Data. To exercise any of these rights, please contact us using the details in Section 12.

• Right of Access: You have the right to request confirmation of whether we hold Personal Data relating to you, and if so, to receive a copy of that data along with information about how it is being processed.
• Right to Rectification: If any Personal Data we hold about you is inaccurate or incomplete, you have the right to request that it be corrected or updated without undue delay.
• Right to Erasure ("Right to Be Forgotten"): You may request the deletion of Personal Data we hold about you where that data is no longer necessary for the purposes for which it was collected, where you have withdrawn consent or where processing is unlawful.
• Right to Restrict Processing: In certain circumstances, you may request that we restrict the processing of your Personal Data — for example, while the accuracy of data is being verified.
• Right to Data Portability: Where processing is based on consent or contract and is carried out by automated means, you may request a copy of your Personal Data in a structured, commonly used, machine-readable format.
• Right to Object: You have the right to object to the processing of your Personal Data where that processing is based on legitimate interests. We will cease processing unless we can demonstrate compelling legitimate grounds that override your interests.
• Right to Withdraw Consent: Where processing is based on consent, you may withdraw that consent at any time. Withdrawal of consent does not affect the lawfulness of processing carried out prior to withdrawal.

Please note that some of the above rights may be limited where we are required to retain data by applicable law, where the data is held in fully anonymised form, or where fulfilment of the request would adversely affect the rights of another person.

pak799 takes the security of data seriously and implements appropriate technical and organisational measures designed to protect Personal Data against unauthorised access, accidental loss, destruction, alteration or disclosure. Our security approach includes:

• HTTPS/TLS encryption for all data transmitted between users' browsers and the Site's servers.
• Access controls limiting data access to authorised personnel only, on a need-to-know basis.
• Regular security reviews of the Site's infrastructure and code base.
• Use of reputable, security-conscious hosting and infrastructure providers.
• Monitoring for unusual access patterns that could indicate a security incident.

Whilst pak799 applies reasonable technical safeguards, no internet transmission or data storage system can be guaranteed to be 100% secure. Users should take their own precautions when transmitting data over the internet, such as not sharing sensitive personal information through unencrypted channels.

In the event of a data security incident that poses a risk to users' rights and freedoms, pak799 will take appropriate steps in accordance with applicable law, including notifying affected users and relevant authorities where required.

If you have any questions, concerns or requests relating to this Privacy Policy or our data practices — including requests to exercise your data rights under Section 10 — please contact us using the details below. All privacy-related enquiries are treated with strict confidentiality.

When submitting a data rights request, please include sufficient information to allow us to identify you and the nature of your request. We may need to verify your identity before processing certain requests, particularly erasure requests, to prevent unauthorised access to another person's data.

For related documentation, please also review our Terms & Conditions and Responsible Gambling policies.